Your website is one of the most important assets of your business. It works 24 hours a day, 365 days a year, to represent your brand, engage visitors and generate digital leads. Which is why it’s crucial to keep it up-to-date and running smoothly.
Without regular support and updates, your website can become slow to use and may even crash, which could lead to a negative user experience. Here, we take a look at seven reasons to consider web support to keep your site running smoothly:
Security protection and threat prevention
With new cyber security threats emerging daily, it’s important to ensure your website is protected against attacks. Ensuring you’re using the latest security updates, firewall protection and threat detection helps keep your website safe and prevents security breaches and costly disruption to your business.
Reduced downtime and improved performance
Regular maintenance and support help to ensure your website runs smoothly and quickly. A slow website will not only make your visitors go elsewhere but it can also be penalised by Google and shown lower down in the search engine results pages. Web support helps identify issues with performance and gives you the resources you need to optimise your website.

Software and plugin updates
If your website uses software and plugins such as a content management system (CMS) or a chatbot, they need maintenance and regular updates to keep them performing as they should. It also helps make sure that any third-party tools are secure and that your site isn’t vulnerable to a security breach.
Regular backups and disaster recovery
While you may not be able to fully prevent a cyber security attack, you can put procedures in place to ensure that should the worst happen, you can recover quickly and fully. Web support can help you schedule regular backups and devise a disaster recovery plan should you be hacked, experience a server failure or accidentally delete content.
SEO and performance optimisation
Ongoing web support can also keep your website ranking in search engines with regular SEO checks and updates. This might include fixing broken links, optimising the site for mobile and improving page loading speeds.
Technical support and troubleshooting
When things go wrong, and they probably will at some point, having web support means you have the resources to identify any issues and quickly resolve them. When you have web support, it gives you peace of mind that a technical team are on hand to troubleshoot any problems so you can focus on running your business.
Keeping your website up to date
Whether design changes, adding new functionality or updating content, a web support team can help you keep your website fresh, performing well and ensure it accurately reflects your brand and business.
Are you looking for regular web support?
If you are looking for regular web support, get in touch to see how we can help. Our friendly team at Oxygen Elements are here to ensure your website continues to run smoothly.